Ambika Retail

Return Policy

We understand that sometimes things may not go as expected. Hence, our primary focus is to streamline the return process, ensuring it is hassle-free and straightforward. Our unwavering commitment to your satisfaction and confidence in the quality of our products drives us.

If, for any reason, you find yourself unsatisfied with your purchase, our policy lasts 30 days after purchase. Beyond that, unfortunately, we can’t offer you a refund or exchange.

To initiate a return, follow the instructions below:

  1. Contact our customer service team - If you wish to return your purchase, please get in touch with our customer service team via phone, email, or chat. Our team will be glad to assist you and guide you through the return process.

  1. Receive a return label - After you have contacted our customer service team, we will provide you with a return label. This label will have all the necessary information, including the address to send the item(s) back to us.

  1. Ship the item(s) back to us. Once you receive the return label, package the item(s) securely and affix the return label to the package. Please note that you will be responsible for the return shipping costs.

  1. Receive your refund - Once we receive the returned item, our team will inspect its condition. If this reaches the refund conditions, we will process your refund as quickly as possible. Depending on your payment method and bank, this may take a few days for the refund to appear on your account.

Please note that all items must be returned in their original packaging and in new, unused condition. We reserve the right to refuse exchanges if the item has been damaged or used in any way. Additionally, we do not offer refunds for exchanges, only exchanges for different sizes or colors of the same product.

For any questions about our return/exchange policy, please don't hesitate to contact us. We're here to help!

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